Terms of Service
Terms of Service
The Notaryous LLC
Notary | Fingerprinting | Apostilles
Last Updated: February 9, 2026
Acceptance of Terms
Welcome to The Notaryous LLC. By engaging our services, whether in-person, mobile, or through remote online notarization (RON), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and The Notaryous LLC ("we," "us," or "our").
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.
Services Provided
The Notaryous LLC provides the following services:
Notary Services
• Mobile notary services (traveling to your location in the Portland Metro area)
• Remote Online Notarization (RON) via Blue Notary platform
• General notarization (acknowledgments, jurats, oaths, affirmations)
• Loan signing services
• Estate planning document notarization
• Apostille services
• Notarization for incarcerated individuals (when permitted by facility)
• Witness services
Fingerprinting Services
• Live scan fingerprinting
• Ink fingerprinting
• FBI background checks
• State background checks
• Professional licensing fingerprinting
• Employment screening fingerprinting
Service Areas: Portland Metro area, Oregon statewide, and Clark County, Washington.
Professional Qualifications
The Notaryous LLC is:
• Licensed Notary Public commissioned in Oregon and Washington
• NNA (National Notary Association) Certified
• LSS (Loan Signing System) Certified
• Insured with $100,000 Errors & Omissions (E&O) Insurance
• Background checked and bonded as required by state law
Client Responsibilities
For Notary Services
You agree to:
• Provide Valid Identification: Present current, government-issued photo identification (driver's license, passport, state ID, military ID) at the time of service
• Be Physically Present: Appear in person for mobile services or be present online for RON sessions (no third-party representation)
• Sign Willingly: Execute documents of your own free will, without coercion or duress
• Understand Documents: Have read and understand the documents you are signing (we cannot provide legal advice)
• Provide Complete Documents: Ensure all documents are complete and ready for notarization
• Be of Sound Mind: Be mentally competent and aware of the nature of the transaction
• Provide Accurate Information: Give truthful information during the notarization process
• Meet Technical Requirements (RON): Have a working device with camera, microphone, and stable internet connection
• Arrive on Time: Be available at the scheduled appointment time or notify us of delays
• Provide Safe Location: For mobile services, provide a safe, well-lit location suitable for conducting business
For Fingerprinting Services
You agree to:
• Provide Valid Identification: Present government-issued photo ID
• Provide Required Information: Complete all required forms with accurate information
• Follow Instructions: Comply with fingerprinting procedures and technician instructions
• Clean Hands: Ensure hands are clean and dry for best print quality
• Understand Purpose: Know what agency is requesting your fingerprints and for what purpose
Limitations of Service
What We DO NOT Do
As a Notary Public, we CANNOT:
• Provide legal advice or interpret documents
• Recommend what type of notarial act you need
• Prepare legal documents (unless specifically requested as a separate service)
• Notarize documents where we have a beneficial interest
• Notarize incomplete documents
• Notarize for individuals who cannot be properly identified
• Notarize for individuals who appear to be under duress or lack capacity
• Notarize documents with blank spaces (unless specifically permitted)
• Guarantee document acceptance by third parties
As a Fingerprinting Service, we CANNOT:
• Guarantee fingerprint quality acceptance by receiving agencies
• Provide legal advice regarding background check results
• Modify or falsify fingerprint records
• Guarantee processing times by receiving agencies
Appointment Scheduling and Cancellations
Scheduling
• Appointments can be scheduled via phone, email, or online booking
• We require at least 24 hours' notice for mobile appointments when possible
• Same-day and emergency services may be available for an additional fee
• Availability is subject to our schedule and geographic location
Cancellation Policy
Client Cancellations:
• 24+ Hours Notice: Full refund or free rescheduling
• Less than 24 Hours: 50% cancellation fee
• No-Show: Full service fee charged
• RON Sessions: Must cancel at least 2 hours in advance to avoid fees
Our Cancellations:
• We reserve the right to cancel appointments due to unsafe conditions, weather, or unforeseen circumstances
• Full refund will be issued for any appointment we cancel
Late Arrivals:
• Mobile Service: If we arrive at the scheduled time and you are unavailable, a $25 trip fee applies
• RON Sessions: If you are more than 15 minutes late, the session may be cancelled and rescheduled with fees applied
SMS/Text Messaging Communication
Consent to Receive Text Messages
By providing your mobile phone number to The Notaryous LLC, you expressly consent to receive text messages (SMS/MMS) from us. These messages may include:
Transactional Messages:
• Appointment confirmations and reminders
• Service status updates
• Scheduling changes or cancellations
• Payment receipts and confirmations
• Important service-related notifications
• Emergency communications regarding your appointment
Message Frequency and Rates
• Transactional messages: Variable frequency based on your scheduled appointments and service usage
• Message and data rates from your mobile carrier may apply to all text messages sent and received
• The Notaryous LLC is not responsible for any charges incurred from your mobile carrier
• Consent is not a condition of purchase
• We may send promotional or marketing SMS messages
How We Obtain Consent
Consent to receive SMS messages is obtained when you:
• Submit your phone number through our website contact form
• Book an appointment through our online scheduling system
• Contact us directly by phone or text
• Provide your phone number in person for service-related communication
Opt-Out Instructions
You may opt out of receiving text messages at any time by:
• Reply STOP: Text "STOP" to 503-536-2326 to unsubscribe from all text messages
• Reply HELP: Text "HELP" for assistance or contact information
• Contact us directly: Email support@thenotaryousllc.com or call (503) 489-8519
Important Notes:
• After texting STOP, you will receive one final confirmation message
• Opting out of transactional messages may impact our ability to serve you effectively
• If you want to join again, simply sign up as you did the first time and we will start sending SMS messages to you again
A2P 10DLC Compliance - Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as follows:
Permitted Sharing to Subcontractors in Support Services:
We may share mobile phone numbers with SMS service providers (such as Twilio, EZ Texting, or similar platforms) solely for the purpose of delivering appointment reminders, service updates, and communications you have consented to receive.
These subcontractors are contractually obligated to:
• Use your mobile information only to deliver messages on our behalf
• Protect your information with appropriate security measures
• Not use your mobile information for their own purposes
• Not share your mobile information with any other parties
Your text messaging opt-in data (the fact that you consented to receive texts) will never be sold, rented, or shared with any third party for any purpose.
Supported Carriers
Our SMS service is supported by major carriers including AT&T, T-Mobile, Verizon, Sprint, and other participating carriers. Service availability may vary.
No Guarantee of Delivery
While we make every effort to deliver text messages promptly:
• We do not guarantee delivery of text messages
• Messages may be delayed or undelivered due to carrier issues, network problems, or device settings
• You are responsible for ensuring your phone number is current and can receive messages
• We are not liable for missed appointments due to undelivered text messages
• Carriers are not liable for delayed or undelivered messages
Security and Privacy
Text Message Security:
• SMS is not a secure form of communication
• We will not send sensitive personal information (SSNs, credit card numbers, passwords) via text
• Do not reply to text messages with sensitive personal information
• Verify the sender before clicking links in text messages
Your Responsibility:
• Keep your mobile device secure
• Protect your phone from unauthorized access
• Notify us immediately if your phone number changes
• Report any suspicious messages claiming to be from The Notaryous LLC
TCPA Compliance
By providing your mobile phone number and consenting to receive text messages, you certify that:
• You are the owner or authorized user of the mobile phone number provided
• You are 18 years of age or older
• You understand that consent is not required as a condition of purchase
• You understand this consent applies to recurring automated text messages
This consent complies with the Telephone Consumer Protection Act (TCPA) and related regulations.
Third-Party SMS Service Providers
We may use third-party SMS service providers to deliver text messages. These providers are contractually obligated to protect your information and use it only for delivering our messages.
Fees and Payment
Service Fees
• Notary fees are set according to Oregon and Washington state maximum allowable fees
• Travel fees for mobile services are calculated based on distance and time
• Rush or after-hours services incur additional fees
• Fingerprinting fees vary by type of service and submitting agency requirements
• All fees will be communicated clearly before service is rendered
Payment Terms
• Payment is due at the time of service unless other arrangements have been made
• We accept cash, credit/debit cards, Venmo, Zelle, and other electronic payments
• Returned checks will incur a $35 fee plus any applicable bank fees
• For loan signings, payment terms are established with the title company or signing service
Refund Policy
• Services rendered in good faith are non-refundable
• Refunds for cancellations are governed by our Cancellation Policy above
• If documents are rejected by the receiving agency due to our error, we will re-notarize at no charge
• Fingerprinting services: If prints are rejected due to technical error on our part, we will re-print once at no charge
Remote Online Notarization (RON) Specific Terms
Technology Requirements
By using our RON services, you confirm that you have:
• A computer, tablet, or smartphone with camera and microphone
• Reliable high-speed internet connection
• A well-lit, quiet space for the session
• Valid email address for receiving documents
RON Process
• Identity verification will be conducted using credential analysis and knowledge-based authentication
• Sessions will be audio-visually recorded as required by Oregon and Washington law
• Recordings are retained for 10 years
• You consent to being recorded as part of the RON process
• We use Blue Notary as our RON platform provider
• Technical difficulties may result in rescheduling without penalty
Security
• You are responsible for maintaining the security of your login credentials
• Do not share your RON session link with unauthorized parties
• Verify you are on the legitimate Blue Notary platform before entering sensitive information
Fingerprinting Specific Terms
Service Delivery
• We submit fingerprints electronically or by mail to the requesting agency
• Processing times are determined by the receiving agency, not The Notaryous LLC
• We are not responsible for delays or rejections by the receiving agency
• Multiple attempts may be needed for individuals with worn or damaged fingerprints
Print Quality
• We make every effort to capture high-quality prints
• If prints are rejected due to quality issues not caused by our error, additional fees will apply for re-printing
• Certain medical conditions, occupations, or age factors may affect print quality
Results and Records
• We do not receive or have access to background check results
• Results are sent directly from the agency to the requesting party
• You must contact the requesting agency regarding your results
Record Retention and Access
Notary Records
• We maintain a notary journal as required by law (10 years minimum)
• RON recordings are retained for 10 years
• Clients may request copies of journal entries related to their transaction (fees may apply)
• Journal entries may be disclosed pursuant to legal process or as required by law
Fingerprinting Records
• Fingerprint records are retained only as long as necessary for transmission to the requesting agency
• We do not maintain permanent copies of fingerprint cards unless required by law or agency
SMS Opt-In Records
• SMS opt-in records are retained for 5 years minimum for compliance documentation
Liability and Disclaimers
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• Our liability is limited to the amount paid for the specific service
• We are not responsible for the legal effect, validity, or enforceability of documents we notarize
• We are not responsible for third-party rejection of notarized documents
• We are not liable for consequential, indirect, incidental, or punitive damages
• Our E&O insurance coverage is $100,000
No Guarantee of Results
We do not guarantee:
• Acceptance of notarized documents by third parties
• Acceptance of fingerprints by receiving agencies
• Specific outcomes related to background checks
• That documents will achieve your intended legal purpose
Document Review
You acknowledge that:
• We do not review documents for legal sufficiency
• We do not advise you on the content or effect of documents
• You should consult an attorney if you have legal questions
• We only verify identity, willingness, and awareness of signers
Refusal of Service
We reserve the right to refuse service if:
• You cannot provide satisfactory identification
• You appear to be under duress or coercion
• You lack mental capacity to understand the transaction
• Documents are incomplete or appear fraudulent
• You are disruptive, threatening, or create unsafe conditions
• The notarization would violate state law or our professional obligations
• You have an outstanding unpaid balance with us
• Technical requirements for RON cannot be met
No refunds will be issued for services refused due to the above reasons.
Confidentiality and Privacy
• We maintain the confidentiality of your personal information in accordance with our Privacy Policy
• We do not share your information with affiliates, partners, or subsidiaries (The Notaryous LLC operates as an independent business with no affiliates)
• We do not disclose information about transactions except as required by law or to complete your requested services
• Third parties (title companies, lenders, agencies) may receive only the information necessary to complete your specific service
• We do not sell, rent, or trade your personal information for marketing purposes
• Please review our complete Privacy Policy at https://www.thenotaryousllc.com/privacy-policy for detailed information
Intellectual Property
All content on our website, marketing materials, and business documents, including text, graphics, logos, and software, is the property of The Notaryous LLC and protected by copyright and trademark laws.
You may not:
• Reproduce or distribute our materials without permission
• Use our business name, logos, or branding without authorization
• Scrape or collect data from our systems
Third-Party Services and Links
We may use or reference third-party services (Blue Notary, payment processors, background check agencies). These third parties:
• Have their own terms of use and privacy policies
• Are not under our control
• We are not responsible for their actions or services
Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of Oregon without regard to conflict of law principles.
Jurisdiction and Venue
Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Washington County, Oregon.
Informal Resolution
Before filing any legal action, you agree to contact us to attempt informal resolution of the dispute.
Arbitration
For disputes involving amounts less than $10,000, you agree to binding arbitration in accordance with the rules of the American Arbitration Association.
Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.
Indemnification
You agree to indemnify, defend, and hold harmless The Notaryous LLC, its owner, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:
• Your breach of these Terms
• Your violation of any law or third-party rights
• Your misuse of our services
• False or misleading information you provide
• Your failure to maintain confidentiality of sensitive documents
Force Majeure
We are not liable for failure to perform services due to circumstances beyond our reasonable control, including:
• Acts of God (natural disasters, severe weather)
• Pandemics or public health emergencies
• Government actions or restrictions
• Power outages or internet/technology failures
• Labor disputes
• Transportation disruptions
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when:
• Posted on our website with an updated "Last Updated" date
• Emailed to clients who have provided email addresses (for material changes)
• Sent via text notification if changes affect SMS practices (if you have opted in)
Your continued use of our services after changes become effective constitutes acceptance of modified Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Notaryous LLC regarding our services and supersede all prior agreements or understandings.
Contact Information
For questions about these Terms or our services:
The Notaryous LLC
20001 SW Tualatin Valley Hwy
Beaverton, OR 97003
Email: support@thenotaryousllc.com
Phone: (503) 489-8519
Hours: 24/7 (we respond within 24 hours)
Acknowledgment
By using our services, you acknowledge that:
• You have read, understood, and agree to be bound by these Terms
• You have read our Privacy Policy
• You understand the limitations of notary and fingerprinting services
• You have had the opportunity to ask questions or seek clarification
• You understand we cannot provide legal advice
• You consent to audio-visual recording for RON sessions
• You agree to pay all applicable fees
• You consent to receiving appointment reminders and follow-ups via SMS to ensure efficiency and a positive experience
Legal Disclaimer
These Terms of Service are provided for informational purposes and do not constitute legal advice. The Notaryous LLC recommends that clients consult with their own legal counsel regarding any legal matters.
Professional Credentials
Licensed Notary Public - Oregon & Washington (Clark County)
NNA Certified | LSS Certified
$100,000 E&O Insurance
425+ Five-Star Google Reviews
This Terms of Service was last updated on February 9, 2026 and is effective as of that date.