FAQ

  • What does a notary public do?

    A notary public is a professional authorized by the state to perform various legal duties related to document verification and authentication. Their primary responsibilities include:

    Witnessing Signatures: Notaries are responsible for verifying the identity of individuals signing documents and witnessing the signing to ensure it is done willingly and under no undue influence.

    Administering Oaths and Affirmations: They can administer oaths for affidavits and other legal documents, emphasizing the importance of truthfulness in sworn statements.

    Certifying Copies: Notaries can make certified copies of certain documents, ensuring these copies are accurate representations of the original.

    Acknowledgments: They provide acknowledgments to affirm that the signer has personally appeared before them and understood the document being signed.

    Performance of Loan Signings: Notaries often participate in loan signings, where they facilitate the signing of mortgage documents, ensuring that all paperwork is completed correctly.

    Apostille Services: Notaries can also assist in obtaining apostilles, which are used for international document validation, confirming the authenticity of the notary's signature and seal.

    Notaries play a crucial role in the legal process by providing assurance that documents are executed properly and responsibly.

  • What should I have Ready?

    To ensure a smooth notarization appointment, please prepare the following:

    Valid Identification: Bring an original, government-issued photo ID, such as a driver’s license or passport. The ID should be current and clearly show your name and photograph.

    Documents to Be Notarized: Have all documents ready and signed in front of the notary, unless otherwise specified. Make sure you do not sign the documents until your appointment, as the notary needs to witness your signature.

    Payment Information: Prepare to make payment at the time of service. Confirm the payment method accepted by your notary (cash, credit/debit card, etc.) and have funds readily available.

    Witnesses: If your documents require witnesses, ensure that you have any necessary witnesses present at the time of notarization. Verify in advance if witnesses are needed and, if so, how many are required.

    Additional Documents: If your notarized documents pertain to financial transactions or legal matters, it may be helpful to bring any additional documents that provide context or support.

    By having these items prepared, you can facilitate a more efficient and effective notarization process.

  • What do I need for a remote online notarization?

    For successful remote online notarization (RON), a client needs:

    Valid ID: A government-issued photo ID (driver's license or passport).

    Technology: A computer, tablet, or smartphone with stable internet and a webcam.

    Software Access: Access to the required notarization platform, possibly needing an account or download.

    Prepared Documents: Ensure all documents for notarization are ready beforehand.

    Process Understanding: Familiarity with the RON process and platform features enhances efficiency.

    Quiet Environment: A distraction-free location is crucial for clear communication.

    Technical Support: Have access to support for any tech issues during the session.

    Cooperation: Being responsive will ensure a smooth experience.

    These elements help achieve a seamless remote online notarization process.

  • Fees and Payment

    Oregon statutory fees for notarization are set at $10 per notarization. Travel fees will vary depending on your location. If you require additional signatures on the same document, there is an additional fee of $10 for each signature.

    For a complete quote tailored to your specific needs, please contact me directly. I accept various mobile payment options, including Venmo, PayPal, cash, and credit cards.

  • What if my document is incomplete?

    Documents must be complete before notarization. I cannot notarize documents with blank spaces or missing information.

  • Deposit & Cancellation Policy

    A $50 non-refundable deposit is required at the time of booking. This deposit secures your appointment time and will be applied toward your final service fee. Please note that the deposit is non-refundable in case of no-shows or same-day cancellations. Additionally, if you are not present within 15 minutes of your scheduled appointment time, the deposit will be forfeited.

  • Rescheduling

    Need to change your appointment? No problem. Please provide 24+ hours notice to apply your deposit to a new appointment time. Changes with less than 24 hours' notice will require a new deposit. Emergency situations will be considered on a case-by-case basis. Your time is valuable, and so is mine. This policy helps ensure reliable service for all clients.

  • I9 Verification

    Q: Can a notary complete Form I-9 for my remote employee?
    A: Yes! A notary public can serve as your authorized representative to complete Section 2 of Form I-9. However, they are NOT notarizing the form—they're simply acting on your behalf to review documents and complete the employer section. The Notaryous LLC is an experienced Oregon notary who specializes in I-9 verification services.

    Q: How quickly can you verify my remote employee's I-9?
    A: We offer same-day and next-day appointments throughout the Portland metro area. For the 3-business-day USCIS requirement, we ensure timely completion and return of your employee's Form I-9.

    Q: What documents does my employee need for I-9 verification?
    A: Employees must present unexpired original documents from the USCIS Lists of Acceptable Documents: one List A document (like a U.S. Passport) OR one List B document (like a driver's license) plus one List C document (like a Social Security card).

    Q: Do you serve remote employees outside Portland?
    A: Yes! We provide mobile I-9 verification throughout Oregon. Contact us for availability in your employee's area.

    Q: How much does I-9 verification cost?
    A: Our I-9 verification services start at $50-150 ($100 travel fee applies to all mobile appointments). Contact us for pricing on multiple employees or recurring needs.

    Q: Are you E-Verify compatible?
    A: Absolutely. All forms are completed accurately and ready for immediate E-Verify submission.

    Q: What if my employee is in Washington?
    A: As a dually-commissioned notary in Oregon AND Washington, we can verify I-9s for employees in both states.

  • Apostilles

    WHAT IS AN APOSTILLE?

    Q: What exactly is an apostille? A: An apostille is an official certificate that authenticates the origin of a public document for use in foreign countries. It's issued under the Hague Convention of 1961 and verifies the signature, seal, or stamp on your document so it will be recognized internationally. Think of it as an international "stamp of approval" that proves your U.S. document is legitimate.

    Q: How is an apostille different from regular notarization? A: Regular notarization verifies your identity and that you signed a document willingly. An apostille takes it a step further—it certifies that the notary's signature and seal are authentic for international use. You typically need both: first the document is notarized, then it receives an apostille for foreign recognition.

    Q: What does an apostille look like? A: An apostille is usually a separate certificate attached to your document or printed on the back. It includes:

    The country issuing it (United States)

    The name of the person who signed the document

    The capacity in which they signed

    The seal or stamp used

    The place and date of certification

    The issuing authority's information

    A unique certification number

    WHO NEEDS AN APOSTILLE?

    Q: When do I need an apostille? A: You need an apostille when a foreign country requires proof that your U.S. document is authentic. Common situations include:

    Teaching abroad (background checks, diplomas, transcripts)

    Dual citizenship applications (birth certificates, marriage certificates)

    International adoption (home study reports, financial documents)

    Working overseas (diplomas, employment contracts, professional licenses)

    Foreign business transactions (articles of incorporation, power of attorney)

    Getting married abroad (affidavit of single status, divorce decrees)

    Foreign real estate purchases (power of attorney, contracts)

    International legal matters (court documents, affidavits)

    Q: Do all countries accept apostilles? A: No. Only the 120+ countries that are members of the Hague Convention accept apostilles. These include most of Europe, Asia, Latin America, and Australia. For non-Hague countries (like Canada, most Middle Eastern nations), you need consular attestation or embassy legalization instead—we handle both processes.

    Q: How do I know if the country I'm dealing with accepts apostilles? A: Check the official Hague Conference website or contact the foreign authority requesting your documents. When you work with us, we'll verify whether you need an apostille or embassy legalization based on your destination country.

    TYPES OF APOSTILLES

    Q: What types of apostille services do you offer? A: We handle all types of apostilles starting at $250:

    State Apostille (Oregon Secretary of State):

    Birth certificates

    Death certificates

    Marriage certificates

    Divorce decrees

    Notarized documents

    Court documents from state courts

    School diplomas and transcripts (public schools)

    Professional licenses

    Corporate documents

    FBI Apostille (U.S. Department of State):

    FBI background checks (Identity History Summary)

    Required for teaching abroad, immigration, employment

    We offer FBI fingerprinting services!

    Federal Apostille (U.S. Department of State):

    Federal court documents

    Documents from federal agencies

    Patents and trademarks

    Certificates from U.S. Customs

    Some military documents

    Electronic Apostille:

    For digitally notarized documents

    Faster processing for eligible documents

    Consular Attestation:

    For non-Hague Convention countries

    Additional authentication through embassies

    Embassy Legalization:

    Complete chain of authentication

    For countries that don't accept apostilles

    Longer processing time but we handle everything

    Q: What is an FBI apostille and why is it so common? A: An FBI apostille is specifically for FBI background checks (Identity History Summary). This is the most requested apostille for:

    Teaching English abroad (South Korea, Japan, China, UAE)

    International employment

    Immigration applications

    Dual citizenship processes

    The complete process:

    FBI fingerprinting (we offer live scan fingerprinting starting at $55!)

    Submit fingerprints to FBI

    Receive FBI background check (3-5 days)

    Send to U.S. Department of State for apostille

    Processing time: 4-6 weeks total

    We can coordinate the entire FBI apostille process from fingerprinting to final delivery!

    THE APOSTILLE PROCESS

    Q: What's the step-by-step process to get an apostille? A: Here's how we handle it for you:

    For Notarized Documents:

    Document Creation - You provide your document

    Notarization - We notarize with proper certification wording for apostille

    Apostille Submission - We submit to Oregon Secretary of State or federal agency

    Processing - Government processes (timelines vary by type)

    Return - We deliver your apostilled document securely

    For Certified Copies (birth certificates, diplomas, etc.):

    Obtain Certified Copy - We guide you on getting official copies

    Review - We verify document is apostille-ready

    Submission - We submit to appropriate authority

    Processing & Return - We track and return completed documents

    For FBI Background Checks:

    Fingerprinting - Get live scan fingerprinting at our office

    FBI Processing - We submit to FBI (3-5 days for results)

    State Department Apostille - We coordinate federal apostille (4-6 weeks)

    Complete Package - You receive FBI check with apostille attached

    Q: How long does the apostille process take? A: Processing times vary by type:

    Oregon State Apostille (Standard): 10-15 business days

    Oregon State Apostille (Expedited): 24-48 hours

    FBI Apostille: 10 -15 business days (federal processing timeline)

    Electronic Apostille: 3-5 business days

    Embassy Legalization: 6-12 weeks (for non-Hague countries)

    Our service includes handling all submissions, tracking, and coordination, so you save time and avoid errors.

    Q: Can I get an apostille the same day? A: For Oregon state documents, yes—with expedited processing and hand-delivery to the Secretary of State in Salem. We offer rush service packages for urgent situations. FBI apostilles cannot be same-day due to federal processing requirements.

    Q: Do I need to be present for the apostille process? A: No! That's why you hire us. We handle everything:

    Pick up your documents (or you mail them to us)

    Prepare and submit to appropriate agency

    Track processing status

    Return completed documents securely

    You never have to drive to Salem or deal with government offices.

    COSTS AND PRICING

    Q: How much does an apostille cost? A: Our apostille services start at $250, which includes our expertise in navigating the entire process from start to finish.

    What's Included in Our Service:

    Complete document review and preparation

    Notarization services (if required)

    Submission to appropriate state or federal agency

    Payment of all government processing fees

    Status tracking and updates

    Guidance on foreign country requirements

    Secure handling and return of your documents

    Government Processing Fees (paid separately and vary by agency):

    Q: What types of apostille services do you offer? A: We handle all types of apostilles:

    State Apostille - For Oregon-issued documents (birth certificates, marriage certificates, diplomas, notarized documents)

    FBI Apostille - For federal background checks (popular for teaching abroad)

    Federal Apostille - For federal agency documents

    Electronic Apostille - For digitally notarized documents

    Consular Attestation - For non-Hague Convention countries

    Embassy Legalization - Complete chain of authentication for countries that don't accept apostilles

    Teaching Abroad Package:

    FBI fingerprinting

    FBI background check apostille

    Diploma/transcript apostille

    TEFL/teaching certificate apostille

    Dual Citizenship Package:

    Birth certificate apostille

    Marriage certificate apostille

    Background check coordination

    Additional vital records as needed

    Adoption Package:

    Home study apostille

    Financial document apostilles

    Background check apostilles

    Marriage/birth certificate apostilles

    Business/Legal Package:

    Corporate document apostilles

    Power of attorney apostilles

    Contract authentication

    Multiple document coordination

    Contact us at (503) 489-8519 for a custom quote based on your exact requirements.

    Q: What payment methods do you accept? A: We accept:

    Credit/debit cards

    Zelle

    Venmo

    Cash (for in-person services)

    DOCUMENTS THAT CAN BE APOSTILLED

    Q: What types of documents can receive an apostille? A: Any public document issued by a U.S. authority can be apostilled:

    Vital Records:

    Birth certificates (certified copies)

    Death certificates

    Marriage certificates

    Divorce decrees

    Name change orders

    Educational Documents:

    High school diplomas

    College degrees

    Transcripts

    GED certificates

    Professional certifications

    Legal Documents:

    Powers of attorney

    Affidavits

    Court orders

    Adoption decrees

    Custody agreements

    Probate documents

    Business Documents:

    Articles of incorporation

    Operating agreements

    Corporate certificates

    Trademark registrations

    Background Checks:

    FBI Identity History Summary

    State criminal background checks

    Child abuse clearances

    Q: Can private documents be apostilled? A: Not directly. Private documents (personal letters, contracts between individuals, bank statements) must first be notarized, which makes them public documents. Then the notarization can be apostilled. We handle both the notarization and apostille process for you.

    Q: What if my document is from another state? A: Documents must be apostilled in the state where they were issued:

    California birth certificate → California apostille

    Oregon notarized document → Oregon apostille

    FBI background check → Federal apostille (Washington D.C.)

    We can coordinate apostilles from other states and the federal government—we're not limited to Oregon only.

    COMMON ISSUES AND SOLUTIONS

    Q: What if my document has errors? A: Documents must be error-free before apostille. If we notice errors during review:

    Misspelled names

    Wrong dates

    Missing signatures

    Incorrect notary wording

    We'll alert you immediately so you can get corrections made. An apostille cannot fix document errors—it only certifies what's already there.

    Q: My country is asking for "legalization" not "apostille"—what's the difference? A: Legalization (also called consular attestation or embassy legalization) is for countries NOT in the Hague Convention (like Canada, UAE, China). The process is:

    Document is notarized

    State authentication (similar to apostille)

    U.S. Department of State authentication

    Embassy/consulate legalization

    This takes longer (6-12 weeks) and costs more. We handle the entire chain of custody for embassy legalization.

    Q: What if the foreign country rejects my apostille? A: This rarely happens if done correctly. Common rejection reasons:

    Wrong type of apostille (state vs. federal)

    Document not properly notarized first

    Translation needed (apostille doesn't translate the content)

    Wrong country procedure followed

    We prevent these issues by:

    Verifying requirements before processing

    Using proper notarization formats

    Coordinating with translation services if needed

    Following destination country specifications

    Q: Do I need my documents translated? A: The apostille itself is in English, but many countries require certified translation of the underlying document into their language. Translation must happen AFTER the apostille is attached. We work with certified translators and can coordinate:

    Notarization (if needed)

    Apostille

    Certified translation

    Complete package delivery

    SPECIAL SITUATIONS

    Q: I'm teaching in South Korea/China/Japan—what do I need?

    South Korea (Hague member - accepts apostilles):

    FBI background check with federal apostille

    Diploma apostille (from state where degree was issued)

    Timeline: 6-8 weeks total

    We can handle the complete package!

    China (NOT Hague member - needs embassy legalization):

    FBI background check → Chinese consulate legalization

    Diploma → Chinese consulate legalization

    Timeline: 8-12 weeks

    More complex process - we coordinate everything

    Japan (Hague member - accepts apostilles):

    Apostille on all required documents

    Timeline: 6-8 weeks

    Straightforward process

    We specialize in education sector requirements and know exactly what each country's schools need.

    Q: Can you apostille documents for adoption? A: Absolutely! International adoption requires extensive apostilles:

    Home study reports

    Financial statements

    Employment verification

    Medical records

    Marriage certificates

    Birth certificates

    Background checks

    We offer Adoption Packages starting at $250 that handle multiple documents together, ensuring consistency and faster processing.

    Q: I need an apostille for foreign real estate purchase—can you help? A: Yes! Common documents for foreign property purchases:

    Power of Attorney (notarized then apostilled)

    Proof of identity (passport copy, certified and apostilled)

    Financial documents

    Marital status affidavit

    We'll work with you to ensure all documents meet the foreign country's specific requirements.

    Q: What about military documents? A: Military documents can be tricky:

    DD-214 (discharge papers): Usually requires state apostille

    Federal military documents: Require federal apostille

    Military birth certificates: Depends on issuing authority

    We'll review your specific documents and determine the correct process.

    WORKING WITH THE NOTARYOUS LLC

    Q: Why should I use your apostille service instead of doing it myself? A: DIY apostilles are possible, but challenging:

    Doing It Yourself:

    ❌ Drive to Salem, OR (Secretary of State office - 1 hour from Portland)

    ❌ Wait in line during business hours only

    ❌ Risk rejection if documents aren't prepared correctly

    ❌ Multiple trips if something's wrong

    ❌ Research complex requirements for each country

    ❌ 2-3 week standard processing time

    ❌ Pay all fees separately with cash/check only

    Using Our Service (Starting at $250):

    ✅ We come to you or you mail documents

    ✅ We handle all submissions and government offices

    ✅ Documents reviewed for accuracy before submission

    ✅ Expedited options available

    ✅ We know all the requirements for 120+ countries

    ✅ Faster turnaround with our expertise

    ✅ One-stop shop: notarization + apostille + fingerprinting

    ✅ COBID-certified woman-owned business

    Q: How do I get started? A: Three easy ways:

    📞 Call/Text: (503) 489-8519 (fastest response)
    🌐 Book Online: www.thenotaryousllc.com/schedule
    📧 Email: shavon@thenotaryousllc.com

    Office: 20001 SW Tualatin Valley Highway, Beaverton, OR 97003
    Hours: Monday-Sunday, 8AM-8PM

    Walk-ins welcome (call ahead to confirm availability)

    We'll discuss:

    What country you're using documents in

    What documents you need apostilled

    Timeline requirements

    Pricing and package options

    Next steps

    Q: What information do you need from me? A: To provide an accurate quote and timeline:

    Destination country (where documents will be used)

    Document types (birth certificate, diploma, FBI check, etc.)

    How many documents need apostilles

    Urgency (standard or expedited)

    Current status (do you have documents, or do we need to help obtain them?)

    Q: Can you handle rush situations? A: Yes! We offer expedited service for urgent situations:

    24-48 hour turnaround for Oregon state documents

    Hand-delivery to Secretary of State in Salem

    Coordination with federal agencies for fastest possible processing

    Weekend/evening availability for document pickup/delivery

    We've helped teachers accept last-minute job offers abroad and families complete time-sensitive adoptions!

    Q: What if I'm not in the Portland area? A: No problem! We serve clients nationwide:

    Mail-in service - Send documents via FedEx/USPS

    Phone/video consultations - Review documents remotely

    Secure return shipping - Documents returned safely via insured mail

    National coordination - We handle out-of-state and federal apostilles from anywhere

    Q: How do I know my documents are safe with you? A: Document security is our top priority:

    ✓ NNA certified and background-screened notary

    ✓ Professional liability insurance

    ✓ Secure document tracking system

    ✓ Locked storage during processing

    ✓ Certified mail/FedEx for all returns

    ✓ COBID-certified business with verified credentials

    ✓ Years of experience with sensitive documents

    AFTER YOU GET YOUR APOSTILLE

    Q: How long is an apostille valid? A: Apostilles themselves don't technically expire, BUT:

    The underlying document may have validity requirements

    Some countries require documents issued within the last 3-6 months

    Background checks are typically valid for 6-12 months

    Educational documents usually don't expire

    Always check your destination country's requirements. We'll advise you during consultation.

    Q: What do I do with my apostilled documents? A: Once you receive apostilled documents:

    Make copies (keep originals in safe place)

    Don't separate the apostille from the document

    Get certified translation if required (after apostille is attached)

    Submit to foreign authority as directed

    Keep digital scans for your records

    Q: Can I laminate my apostilled documents? A: NEVER laminate apostilled documents! Many countries will reject laminated documents because they can't verify the apostille seal is authentic. Use protective sleeves or folders instead.

    Q: What if I need more copies later? A: Each apostille is for ONE document. If you need multiple apostilled copies:

    Get multiple certified copies from the issuing agency first

    Each copy must be apostilled separately

    Services:

    State Apostille (from $250)

    FBI Apostille (from $250)

    Federal Apostille (from $250)

    Electronic Apostille (from $250)

    Consular Attestation (from $250)

    Embassy Legalization (from $250)

    FBI Fingerprinting (starting $55)

    Mobile Notary (from $100)

    Remote Online Notary (from $45)

    Serving: Portland Metro | Beaverton | Hillsboro | Tigard | Lake Oswego | Salem | Clackamas| Columbia | Vancouver WA | Clients Nationwide

    We make international document authentication simple, fast, and stress-free. Let us handle the paperwork so you can focus on your international adventure!

    QUICK REFERENCE CHECKLIST

    Before contacting us, gather:

    [ ] Destination country (where documents will be used)

    [ ] List of documents needing apostille

    [ ] Current status (have documents or need to obtain them)

    [ ] Your timeline/urgency

    [ ] Any specific requirements from the foreign authority

    Common apostille timelines:

    Oregon State (standard): 10-15 business days

    Oregon State (expedited): 24-48 hours

    FBI Apostille: 4-6 weeks

    Electronic Apostille: 3-5 business days

    Embassy Legalization: 6-12 weeks

    Don't forget:

    Get certified copies if you need multiple apostilled documents

    Translation happens AFTER apostille (if needed)

    Never laminate apostilled documents

    Keep digital scans of everything

    Call us today: (503) 489-8519

    Making your documents internationally recognized, one apostille at a time!